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Our Packages
The Quick Fix Wish
1 - 2 Hours
$85 - $170
+ Quick, decisive resolution of one core issue. Highly efficient and cost-effective.
The Smart Home Wish
3 - 4 Hours
$225 - $300
+ Full integration and setup of multiple systems with patient instruction included.
The Total Control Wish
Half-Day (4 - 6 Hours)
$300 - $450
+ Dedicated time for deep training, system overhaul, and comprehensive anxiety relief.
The Work From Home Wish
3 - 4 Hours
$240 - $320
+ Your computer and all peripherals are connected, configured, and ready for work.
1. The Quick Fix Wish
This package grants the wish for an immediate solution to one specific tech frustration. It is a focused, high-impact service that ensures the client is relieved of a single, pressing issue.
Printer & Peripheral Setup
Installation and testing of one new device (e.g., printer, scanner, external drive).
Single-Issue Troubleshooting
Diagnosis and resolution of one recurring technical fault (e.g., a specific error message, a single program crashing, device connectivity failure).
Password/Account Recovery
Secure assistance with resetting a single account password or recovering access to one email/cloud service.
New App/Software Installation
Installation and basic setup of one new piece of software (e.g., Microsoft Office, antivirus, photo editing app).
1-Hour Focused Tutorial:
A dedicated hour of patient, personalized training on a specific, narrow topic (e.g., how to attach files to email, how to organize desktop icons, how to use one feature in a program).
2. The Smart Home Wish
This package grants the wish for a connected, secure, and fully optimized modern home. It focuses on integrating multiple devices and ensuring the entire network is robust. Package also covers either A (Networking) or B (Device Setup), or a manageable combination of both, depending on the number of devices.
A. Wi-Fi & Networking Optimization
Whole-Home Wi-Fi Tune-up
Thorough diagnosis of dead zones, speed testing, and configuration of your existing modem/router setup.
New Mesh System Installation
Installation and configuration of a new router or a three-node Mesh Wi-Fi system to ensure seamless, secure coverage everywhere.
Network Security Check
Ensuring your Wi-Fi is using the strongest security protocols and guiding you through renaming networks and setting strong passwords.
B. Smart Device Installation & Integration
Installation of Up to 4 Devices
Professional setup and connection of a limited number of new smart devices, such as:
One Smart Thermostat or Smart Lighting/Plugs (max 4 individual units).
One or two Wi-Fi Security Cameras (indoor or simple outdoor placement).
Smart Hubs (e.g., Amazon Echo, Google Home, Apple HomePod) and linking essential services.
Central App/Account Setup
Linking all installed devices to one primary control app (e.g., Apple Home, Alexa, Google Home App) for easy management.
Routine/Automation Setup
Creation of 1-2 simple automations (e.g., "Good Morning" routine, lights turning off at a certain time).
3. The Total Control Wish
This package grants the comprehensive wish for absolute confidence and mastery over all technology in the home. It is a full day dedicated to system overhauls, advanced integration, and personalized, in-depth education.
1. Comprehensive System Health Check & Optimization
Deep Troubleshooting
Diagnosis and resolution of multiple, lingering, or complex hardware and software issues across all major devices (e.g., slow laptop, conflicting software, recurring error messages).
Security Review
Full review of password management practices across the household.
Digital Decluttering
Organization of files, photos, and desktop elements across primary devices to optimize speed and efficiency.
2. Advanced Networking & Smart Home Integration
Custom Network Design
Complete setup and strategic placement of advanced networking gear (e.g., configuring modem & router, settings, setting up separate Guest networks).
Extensive Device Integration
Installation and seamless integration of Smart Home devices within the service window, including complex items like advanced home automation.
Complex Routine Creation
Setting up and testing advanced, custom automations and voice commands across multiple platforms.
3. Total Control Mastery Session
In-Depth Personalized Training (2+ Hours)
A long, patient, and dedicated training session focusing on the client’s most challenging areas (e.g., video conferencing mastery, photo organization, learning advanced features of a specific operating system or software).
Customized Documentation
Creation of a personalized, simplified, easy-to-read "Total Control Manual" detailing the unique settings, passwords (securely), and basic troubleshooting steps for their home setup.
Post-Visit Check-in
A guaranteed follow-up call or email within one week to ensure everything is still running smoothly and the client feels confident.
Grant Your Technology Wish & Take Control!
Ready to turn your tech trouble into simple solutions? Click 'Book Now' to schedule your personalized session with Christo's Tech Genie Services. We'll eliminate the frustration and ensure you leave every session feeling confident and in control of your technology!
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